Finding The Perfect Virtual Assistant Client
You need to assess whether or not a new client is appropriate for your virtual assistant before you agree to work with them. An initial assessment will let you know if this potential client has unrealistic expectation of you or your services and also reveal if you have the necessary skills to provide quality services for their needs. It’s always better to refer a client to another VA rather than give them poor services.
It’s a good idea to conduct a brief interview before you begin working with a new client. Most virtual assistants offer a free consultation for the purpose of learning as much as possible about the potential client and their business.
A similar way to interviewing potential employers before accepting a job, you want to interview potential clients before accepting them as new virtual assistant clients. The interview process allows you to determine what services they need and what services they would like to outsource.
It’s best if you take the lead during the initial client consultation because many clients need help with this process. Many are still unsure of what a virtual assistant can do and may not even know what questions to ask you.
You will also need to stay in charge of the initial client consultation to ensure you obtain the necessary information in a timely fashion. There are many people who will talk excessively and may stray from the topic. You will be surprised how quickly your 30 minute consultation can go by!
Careful planning prior to the consultation will ensure everything goes smoothly.
It’s a good idea to plan and write down your questions in advance of the consultation. You may find it helpful to write a little script to follow but be sure to remain flexible as every call will be unique.
Have an idea in mind of what your ideal client is so that you are screening this potential client according to your business goals. You will not be the best virtual assistant to every client and some clients that just are not a good fit for any virtual assistant.
It can be very helpful to have a form on your website where potential clients can fill in their business information and website address for you to research before your first conversation.
Here is some information you should collect:
-Contact and Business Name -Phone number -Email address -Website URL -Brief description of their business
To have the best understanding of their business, take a look at their website before your consultation. You will not only save valuable time during your phone interview, but you will present yourself as a well-prepared professional who knows how to conduct business.
Take a look at their website before your consultation so that you have a pretty good understanding of their business beforehand. This will help save time during the phone call and will present you as a well-prepared professional who knows how to conduct business.
The Virtual Assistant consultation and assessment is the best way to determine if a potential client is suitable for your virtual assistant business. Be prepared in advance, learn to conduct a good interview and you will build a business you enjoy with clients you enjoy working with.
If you need a jump start, there is an excellent client consultation form you can use and adapt to your business needs.
Tags: business, Home Based Business, virtual assistant clients, virtual assistant contracts, work at home

