by Jason Kendall
Today, most companies could not function efficiently without the help of support workers solving problems with networks and computers, while making recommendations to users on a constant basis. Whereupon we become massively more beholden to technology, we in turn become more dependent on the well trained IT networkers, who maintain those systems.
So, what are the questions we need to be posing to arrive at the understanding required? As it’s evident there are a good many fairly dazzling prospects for everyone to think about.
A typical blunder that many potential students make is to focus entirely on getting a qualification, rather than starting with where they want to get to. Universities are stacked to the hilt with direction-less students who chose a course based on what sounded good – instead of what would yield the job they want. Avoid becoming one of those unfortunate people who select a program which looks like it could be fun – only to end up with a qualification for something they’ll never enjoy.
It’s well worth a long chat to see the expectations of your industry. Which particular qualifications they’ll want you to gain and in what way you can gain some industry experience. Spend some time assessing how far you think you’ll want to go as it will control your selection of qualifications. Talk to an experienced industry professional who understands the work you’re contemplating, and is able to give you a detailed run-down of what tasks are going to make up a typical day for you. Researching these areas well before beginning a training programme makes a lot of sense, doesn’t it?
Be watchful that any exams you’re studying for will be recognised by employers and are up-to-date. The ‘in-house’ certifications provided by many companies are usually worthless. If your certification doesn’t come from a big-hitter like Microsoft, Cisco, CompTIA or Adobe, then you’ll probably find it will be commercially useless – because it won’t give an employer any directly-useable skills.
Full support is of the utmost importance – locate a good company that provides 24×7 direct access, as anything less will frustrate you and could hamper your progress. Don’t accept study programmes that only provide support to trainees through a call-centre messaging system when it’s outside of usual working hours. Companies will defend this with all kinds of excuses. The bottom line is – you need support when you need support – not at their convenience.
The best trainers incorporate three or four individual support centres from around the world. By utilising an interactive interface to link them all seamlessly, any time of the day or night, help is just seconds away, without any problems or delays. If you opt for less than support round-the-clock, you’ll end up kicking yourself. You might not want to use the service in the middle of the night, but you’re bound to use weekends, early mornings or even late evenings at some point.
We can guess that you probably enjoy fairly practical work – the ‘hands-on’ person. Usually, the trial of reading reference books and manuals is something you’ll make yourself do if you have to, but you’d hate it. So look for on-screen interactive learning packages if you’d really rather not use books. Research into the way we learn shows that long term memory is improved when we use all our senses, and we take action to use what we’ve learned.
Modern training can now be done at home via interactive CD and DVD ROM’s. Through instructor-led video classes you’ll find things easier to remember by way of the expert demonstrations. Knowledge can then be tested by utilising the practice lab’s and modules. Every company that you look at must be able to demonstrate some examples of their training materials. Expect video tutorials, instructor led classes and many interactive sections.
Seek out actual CD or DVD ROM’s whenever you can. You’re then protected from the variability of broadband quality and service.
Adding in the cost of exam fees with the course fee then giving it ‘Exam Guarantee’ status is common for a number of training colleges. However, let’s consider what’s really going on:
Of course it isn’t free – you’re still coughing up for it – the cost has just been rolled into the whole training package. If you want to qualify first ‘go’, then the most successful route is to fund each exam as you take it, give it the necessary attention and give the task sufficient application.
Isn’t it outrageous to have to pay a college early for examinations? Hold on to your money and pay for the exam at the appropriate time, rather than pay marked up fees – and sit exams more locally – rather than possibly hours away from your area. Paying upfront for examinations (and interest charges if you’re borrowing money) is insane. Don’t line companies bank accounts with extra money of yours simply to help their cash-flow! A lot bank on the fact that you will never make it to exams – so they don’t need to pay for them. It’s worth noting that exam re-takes via training companies with an ‘Exam Guarantee’ are monitored with tight restrictions. They’ll insist that you take mock exams first until you’ve demonstrated an excellent ability to pass.
On average, exams cost about 112 pounds last year via Prometric or VUE centres around the United Kingdom. So why pay hundreds or thousands of pounds extra for ‘an Exam Guarantee’, when it’s obvious that the responsible approach is a regular, committed, study programme, with an accredited exam preparation system.
Commercial certification is now, undoubtedly, taking over from the more academic tracks into the industry – so why should this be? With the costs of academic degree’s climbing ever higher, plus the IT sector’s recognition that accreditation-based training often has more relevance in the commercial field, we have seen a big surge in Microsoft, CompTIA, CISCO and Adobe certified training routes that create knowledgeable employees for considerably less. Essentially, students are simply taught the necessary specifics in depth. It’s slightly more broad than that, but the principle remains that students need to master the precisely demanded skill-sets (alongside some required background) – without trying to cram in everything else (as degree courses are known to do).
As long as an employer is aware what they’re looking for, then they just need to look for a person with the appropriate exam numbers. Vendor-based syllabuses are all based on the same criteria and aren’t allowed to deviate (like academia frequently can and does).
Have you recently questioned the security of your job? Normally, this issue only becomes a talking point when we get some bad news. Unfortunately, the reality is that true job security simply doesn’t exist anymore, for all but the most lucky of us. Whereas a fast growing sector, where there just aren’t enough staff to go round (because of a growing shortfall of properly qualified people), provides a market for proper job security.
The computer industry skills shortage throughout the UK falls in at around twenty six percent, as reported by the most recent e-Skills analysis. Accordingly, out of each 4 positions existing in IT, organisations are only able to find certified professionals for three of the four. Well qualified and commercially grounded new employees are therefore at a total premium, and it’s estimated to remain so for much longer. Without a doubt, now, more than ever, really is a fabulous time for retraining into the IT industry.
About the Author:
Jason Kendall advises and writes on the most up-to-date interactive PC education. To find out more on
Cisco Certification, visit LearningLolly
CCNA Courses.
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